Vantiv/Litle payment gateway timeouts
Incident
Report for Zuora
Resolved
We have not observed any further failures since the issue was reported resolved by Vantiv/Litle. Marking this as resolved
Monitoring
Vantiv/Litle have updated their trust site indicating they are no longer seeing the issue which was due to a 3rd party network issue.
http://status.transactiongateway.com/
We confirm recent Vantiv/Litle gateway transactions are passing through without issue and will continue to monitor on our end.
http://status.transactiongateway.com/
We confirm recent Vantiv/Litle gateway transactions are passing through without issue and will continue to monitor on our end.
Identified
We are reviewing reports of connectivity issues with our Vantiv/Litle payment gateway. According to their status page, the issue appears to be on their end:
http://status.transactiongateway.com/
We will continue to monitor and report status
http://status.transactiongateway.com/
We will continue to monitor and report status
This incident affected: EUROPE - CLOUD 1 (EU1) - *.eu.zuora.com (Production Integrations) and AMERICAS - CLOUD 1 (NA1) - *.na.zuora.com (Production Integrations).
