ApiSandbox Service Degradation

Incident Report for Zuora

Resolved

We have mitigated this issue and are confident in the mitigation measures at this time.

Posted Jan 10, 2018 - 16:18 PST

Monitoring

We believe we have mitigated the issue and are working with engineering on a long term fix.

Posted Jan 10, 2018 - 12:39 PST

Identified

We have Identified the issue and are working on mitigating the issue now

Posted Jan 10, 2018 - 11:20 PST

Monitoring

We are currently monitoring the environment after applying a fix. We are still looking into full root cause at this time however we believe that we have mitigated the issues for now.

Posted Jan 10, 2018 - 11:00 PST

Investigating

API Sandbox is currently experiencing service degradation. We are investigating.

Posted Jan 10, 2018 - 10:01 PST

This incident affected: AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com (Sandbox UI, Sandbox API).