System Status Page

Performance degradation in the subset of tenants in NA2 production environment.

Incident Report for Zuora

Resolved

This incident has been resolved.
Posted Sep 14, 2023 - 21:01 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 13, 2023 - 07:54 PDT

Investigating

We are observing the performance degradation in the subset of tenants in NA2 production environment.
We are currently investigating this issue.
Posted Sep 13, 2023 - 03:40 PDT
This incident affected: AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com (Production API).