System Status Page

A subset of our customers are intermittently experiencing error on Data Source Exports and Aqua

Incident Report for Zuora

Resolved

This incident has been resolved.
Posted Jul 21, 2025 - 13:03 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 21, 2025 - 12:30 PDT

Update

We are continuing to investigate the issue on priority. Along with Data Source Exports and Aqua, we see an impact on Notifications and Invoice PDF.
Posted Jul 21, 2025 - 12:11 PDT

Investigating

We are actively investigating the issue.
Posted Jul 21, 2025 - 11:33 PDT
This incident affected: AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com (Production UI, Production API, Production Integrations, Production Batch Operations) and AMERICAS - CLOUD 1 (NA1) - *.na.zuora.com (Production UI, Production API, Production Integrations, Production Batch Operations).
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