Performance degradation in NA2 production

Incident Report for Zuora

Resolved

This incident has been resolved.

Posted Apr 21, 2024 - 01:23 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 20, 2024 - 22:34 PDT

Investigating

We are investigating with the highest priority performance degradation impacting NA2 production environment.

Posted Apr 20, 2024 - 21:04 PDT

This incident affected: AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com (Production UI, Production API).