Issue when activating Orders through UI in subset of sandbox tenant environments

Incident Report for Zuora

Resolved

This incident has been resolved.

Posted Mar 16, 2020 - 06:45 PDT

Monitoring

The issue was resolved and has not reoccurred. We will continue to monitor.

Posted Mar 13, 2020 - 10:39 PDT

Identified

Our engineering team is working on implementing the fix.

Posted Mar 12, 2020 - 18:35 PDT

Investigating

We have identified an issue where a small subset of tenants in sandbox environments are unable to activate Orders using UI. We are investigating this with highest priority.

Posted Mar 12, 2020 - 14:22 PDT

This incident affected: AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com (Sandbox UI).