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REST API Performance Degradation in EU Production

Incident Report for Zuora

Resolved

This incident has been resolved.
Posted Nov 12, 2026 - 12:20 PST

Monitoring

The REST API services have been restored and we are monitoring the results.
Timeframe of the Incident: 9:23 AM to 9:32 AM PST
Posted Nov 12, 2026 - 09:59 PST
This incident affected: EUROPE - CLOUD 1 (EU1) - *.eu.zuora.com (Production API).
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