System Status Page

Intermittent 502 Errors on Zephr Production Sites

Incident Report for Zuora

Resolved

This incident has been resolved.
Posted Jun 12, 2025 - 13:25 PDT

Monitoring

All Zephr services have been reverted at the DNS level to use AWS infrastructure while the Cloudflare incident is ongoing.
Posted Jun 12, 2025 - 13:10 PDT

Investigating

We’re investigating intermittent 502 errors affecting some production sites. The issue appears to be related to ongoing Cloudflare outages impacting several services.
We recommend that customers revert DNS records to CNAME to "cloudfront.cdn.zephr.com" where possible.
Posted Jun 12, 2025 - 12:26 PDT
This incident affected: ZEPHR (Zone A, Zone B, Zone C, Zone H, Admin Console).
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