Performance degradation causing delays in 360+ sync and custom notifications for a subset of NA Cloud customers

Incident Report for Zuora

Resolved

This incident has been resolved.

Posted Jul 15, 2021 - 06:26 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 15, 2021 - 05:32 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 15, 2021 - 04:51 PDT

Investigating

We're investigating a performance degradation causing delays in 360+ sync and custom notifications for a subset of NA Cloud customers

Posted Jul 15, 2021 - 04:36 PDT

This incident affected: AMERICAS - CLOUD 1 (NA1) - *.na.zuora.com (Production Integrations, Production Batch Operations).