Degradation of Service

Incident Report for Zuora

Resolved

This incident has been resolved.

Posted Apr 25, 2024 - 18:03 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 25, 2024 - 14:39 PDT

Investigating

We are investigating an issue impacting customers in our NA2 datacenter - Zuora ID : ZID-NA2-PROD-29

Posted Apr 25, 2024 - 12:37 PDT

This incident affected: AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com (Production UI, Production API, Production Integrations, Production Batch Operations, Production Analytics, Sandbox UI, Sandbox API, Sandbox Integrations, Sandbox Batch Operations, Sandbox Analytics, Central Sandbox), MARKETPLACE (CONNECT) APPLICATIONS (Marketplace (Connect) - Production), and AMERICAS - CLOUD 1 (NA1) - *.na.zuora.com (Production UI, Production API, Production Integrations, Production Batch Operations, Production Analytics, Sandbox UI, Sandbox API, Sandbox Integrations, Sandbox Batch Operations, Sandbox Analytics, Central Sandbox).