Promo Codes performance issues

Incident Report for Zuora

Resolved

This incident has been resolved.

Posted Oct 02, 2024 - 20:58 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 02, 2024 - 18:52 PDT

Investigating

We have observed performance issues with Promo codes for a subset of customers and are investigating this with the highest priority.

We will keep you updated with more details shortly.

Posted Oct 02, 2024 - 17:00 PDT

This incident affected: MARKETPLACE (CONNECT) APPLICATIONS (Marketplace (Connect) - Production).