Error Posting Invoices in Zuora Billing UI

Incident Report for Zuora

Resolved

This incident has been resolved.

Posted Nov 15, 2024 - 13:30 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 15, 2024 - 12:20 PST

Investigating

We’ve observed an issue where a subset of customers cannot post invoices in the Billing UI. We’re investigating this as a top priority.

Posted Nov 15, 2024 - 11:45 PST

This incident affected: AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com (Production UI), EUROPE - CLOUD 1 (EU1) - *.eu.zuora.com (Production UI), and AMERICAS - CLOUD 1 (NA1) - *.na.zuora.com (Production UI).