Resolved
This incident has been resolved.
Posted Jun 21, 2024 - 17:58 PDT
Update
A fix has been implemented in the Sandbox environment, and we are monitoring the results.
Posted Jun 13, 2024 - 19:59 PDT
Update
We are continuing to work on a fix for this issue.
Posted Jun 13, 2024 - 16:36 PDT
Update
We are continuing to work on a fix for this issue.
Posted Jun 13, 2024 - 16:34 PDT
Identified
Our Engineering team has identified an issue where optional lookup fields on Object records are not synced with Zuora Connector for Salesforce CRM. This does not impact parent-child object records.
Posted Jun 13, 2024 - 16:28 PDT
This incident affected: AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com (Production UI, Production API, Production Integrations, Production Batch Operations, Production Analytics, Sandbox UI, Sandbox API, Sandbox Integrations, Sandbox Batch Operations, Sandbox Analytics, Central Sandbox), EUROPE - CLOUD 1 (EU1) - *.eu.zuora.com (Production UI, Production API, Production Integrations, Production Batch Operations, Production Analytics, Sandbox UI, Sandbox API, Sandbox Integrations, Sandbox Batch Operations, Sandbox Analytics, Central Sandbox), and AMERICAS - CLOUD 1 (NA1) - *.na.zuora.com (Production UI, Production API, Production Integrations, Production Batch Operations, Production Analytics, Sandbox UI, Sandbox API, Sandbox Integrations, Sandbox Batch Operations, Sandbox Analytics, Central Sandbox).