Delay in the NOAE(Notification) services on NA2 Sandbox environments

Incident Report for Zuora

Resolved

This incident has been resolved.

Posted Jul 27, 2024 - 00:53 PDT

Update

We are continuing to monitor for any further issues.

Posted Jul 27, 2024 - 00:33 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 27, 2024 - 00:18 PDT

Investigating

We are observing delay in NOAE(Notification) services on NA2 Sandbox environments. Engineering team is investigating and working to resolve this issue.

Posted Jul 26, 2024 - 22:14 PDT

This incident affected: AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com (Sandbox UI, Sandbox API).