Latency in Zuora Connector for Salesforce CRM sync jobs in EU1 Production and Sandbox tenants

Incident Report for Zuora

Resolved

This incident has been resolved.

Posted Apr 04, 2024 - 04:45 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 04, 2024 - 03:51 PDT

Update

We are continuing to investigate this issue.

Posted Apr 04, 2024 - 02:36 PDT

Investigating

Our engineers are investigating a sync delay issue impacting EU1 Production and Sandbox tenants.

Posted Apr 04, 2024 - 02:32 PDT

This incident affected: EUROPE - CLOUD 1 (EU1) - *.eu.zuora.com (Production Integrations, Sandbox Integrations).