All systems behind Zuora-managed DNS are now fully operational. Some customers or integrations may still experience intermittent errors due to cached DNS records. If you manage infrastructure in front of Zephr, we recommend flushing DNS to help restore full connectivity.
Posted Oct 28, 2025 - 16:16 PDT
Monitoring
We’ve implemented the resolution and expect the full service to recover automatically over the next 2–8 hours. Our team will continue to monitor the situation closely and provide updates until all services are fully restored.
Posted Oct 28, 2025 - 12:03 PDT
Identified
The issue has been identified and a fix is being implemented.
Posted Oct 28, 2025 - 11:18 PDT
Update
We are continuing to investigate this issue.
Posted Oct 28, 2025 - 09:46 PDT
Investigating
We are currently investigating this issue.
Posted Oct 28, 2025 - 08:53 PDT
This incident affected: ZEPHR (Zone A, Zone B, Zone C, Zone H, Zone L, Zone P, Integration APIs (*.api.zephr.com), Legacy blaize.io integrations, Admin Console, Payment provider integrations, AI Paywall).