Performance degradation with Trial Balance run in EU Production.

Incident Report for Zuora

Resolved

This incident has been resolved.

Posted Apr 02, 2024 - 07:43 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 02, 2024 - 07:21 PDT

Identified

Some customers are experiencing long running jobs of trial balance run. Our engineers have identified the issue and a fix is being implemented.

Posted Apr 02, 2024 - 06:36 PDT

This incident affected: EUROPE - CLOUD 1 (EU1) - *.eu.zuora.com (Production UI).