A fix has been implemented and we are monitoring the results.
Posted Apr 17, 2023 - 09:04 PDT
Identified
We have applied mitigation measures and the performance is recovering. We are monitoring the performance improvement and the recovery back to normal. Our engineers continue to work on this for now.
Posted Apr 17, 2023 - 08:45 PDT
Update
Our engineers continue to work on this issue with the highest priority.
Posted Apr 17, 2023 - 08:25 PDT
Update
Our engineers continue working on this with the highest priority.
Posted Apr 17, 2023 - 08:10 PDT
Investigating
Our engineers are investigating this with the highest priority.
Posted Apr 17, 2023 - 07:37 PDT
This incident affected: AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com (Production UI, Production API, Production Integrations, Production Batch Operations, Production Analytics).