System Status Page

OneID login issues

Incident Report for Zuora

Resolved

This incident has been resolved.
Posted Nov 12, 2026 - 03:19 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 11, 2026 - 17:18 PST

Identified

We are investigating an issue affecting OneID login. A subset of customers are currently unable to access OneID. Our teams are working to address the issue, and we will provide another update as more information becomes available.
Posted Nov 11, 2026 - 16:46 PST
This incident affected: ZUORA ONEID (Billing tenant access, Revenue tenant access).