CreditCardReferenceTransaction Payment Method is storing invalid Credit Mask Card Number

Incident Report for Zuora

Resolved

This incident has been resolved.

Posted Nov 25, 2021 - 12:18 PST

Identified

Our Engineering teams are investigating an issue with Payment Method Update API where results are producing an unexpected error under select conditions affecting EU Production and EU Sandbox tenants.

Posted Nov 25, 2021 - 07:54 PST

This incident affected: EUROPE - CLOUD 1 (EU1) - *.eu.zuora.com (Production UI, Production API, Sandbox UI, Sandbox API).