Zuora Status - Bill runs - Bill Cycle dates are not updating

Bill runs - Bill Cycle dates are not updating

Incident Report for Zuora

Resolved

This incident has been resolved.

Posted Mar 16, 2024 - 02:42 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 15, 2024 - 10:20 PDT

Update

We are continuing to investigate this issue.

Posted Mar 15, 2024 - 08:44 PDT

Investigating

Bill Cycle dates are not updating for scheduled bill runs.

Our engineering teams are working on this with the highest priority. Please stay tuned for more details.

Posted Mar 15, 2024 - 08:41 PDT

This incident affected: AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com (Production UI, Production API), EUROPE - CLOUD 1 (EU1) - *.eu.zuora.com (Production UI, Production API), and AMERICAS - CLOUD 1 (NA1) - *.na.zuora.com (Production UI, Production API).