Issue Creating/Editing/Saving Product Rate Plans in Sandbox Environments

Incident Report for Zuora

Resolved

This incident has been resolved.

Posted Jan 23, 2025 - 10:28 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 23, 2025 - 05:59 PST

Investigating

A subset of customers are experiencing issues creating/editing/saving product rate plans in API Sandbox.

Posted Jan 22, 2025 - 12:23 PST

This incident affected: AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com (Sandbox API), EUROPE - CLOUD 1 (EU1) - *.eu.zuora.com (Sandbox API), and AMERICAS - CLOUD 1 (NA1) - *.na.zuora.com (Sandbox API).