EU Production tenants experiencing latency in processing with 360+ sync

Incident Report for Zuora

Resolved

For the additional details, we faced approximately 1 hour latency on 2021-04-14 from 1:22 PM PST - 1:40 PM PST.
This issue has now been resolved.

Posted Apr 14, 2021 - 15:31 PDT

Investigating

Our Engineering teams are investigating latency for 360+ sync for some of the tenants in our EU Cloud datacenter. We will update you with additional details shortly

Posted Apr 14, 2021 - 14:27 PDT

This incident affected: EUROPE - CLOUD 1 (EU1) - *.eu.zuora.com (Production Integrations).