System Status Page

Emergency Maintenance - Europe Cloud (EU) Production 6:15PM PDT Aug 30, 2022 (1:15AM UTC next day)

Scheduled Maintenance Report for Zuora

Completed

The scheduled maintenance has been completed.

Posted Aug 30, 2022 - 19:35 PDT

Verifying

Restarts complete - verifying

Posted Aug 30, 2022 - 19:28 PDT

Update

The restarts are taking a bit longer than expected. As a result, we are extending the maintenance window for another 30 minutes.

Posted Aug 30, 2022 - 19:04 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Aug 30, 2022 - 18:15 PDT

Scheduled

We are taking an emergency maintenance window to restart a security storage system to address a performance issue.

Data Center Impacted:
Europe Cloud (EU) Production

Service Impacted:
Payments (Create, Retrieve, Update, HPM etc)

Maintenance start time:
6:15PM PDT Tuesday August 30, 2022
1:15AM UTC Wednesday August 31, 2022

Anticipated window:
90 minutes

Impact:
During the maintenance window, we anticipate minimal to no impact due to built-in system redundancies

Posted Aug 30, 2022 - 18:15 PDT

This scheduled maintenance affected: EUROPE - CLOUD 1 (EU1) - *.eu.zuora.com (Production API, Production Integrations, Production Batch Operations).