Emergency Maintenance - Europe Cloud (EU) Production 6:15PM PDT Aug 30, 2022 (1:15AM UTC next day)
Scheduled Maintenance
Report for Zuora
Completed
The scheduled maintenance has been completed.
Verifying
Restarts complete - verifying
Update
The restarts are taking a bit longer than expected. As a result, we are extending the maintenance window for another 30 minutes.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
We are taking an emergency maintenance window to restart a security storage system to address a performance issue.
Data Center Impacted:
Europe Cloud (EU) Production
Service Impacted:
Payments (Create, Retrieve, Update, HPM etc)
Maintenance start time:
6:15PM PDT Tuesday August 30, 2022
1:15AM UTC Wednesday August 31, 2022
Anticipated window:
90 minutes
Impact:
During the maintenance window, we anticipate minimal to no impact due to built-in system redundancies
Data Center Impacted:
Europe Cloud (EU) Production
Service Impacted:
Payments (Create, Retrieve, Update, HPM etc)
Maintenance start time:
6:15PM PDT Tuesday August 30, 2022
1:15AM UTC Wednesday August 31, 2022
Anticipated window:
90 minutes
Impact:
During the maintenance window, we anticipate minimal to no impact due to built-in system redundancies
This scheduled maintenance affected: EUROPE - CLOUD 1 (EU1) - *.eu.zuora.com (Production API, Production Integrations, Production Batch Operations).
