Notification Triggered by Custom Events Delays in EU CSBX for a Subset of tenants

Incident Report for Zuora

Resolved

This incident has been resolved.

Posted Jul 16, 2024 - 09:11 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 16, 2024 - 08:49 PDT

Investigating

A subset of customers are experiencing delays with custom notifications and callouts, we are working to resolve this issue as quickly as possible

Posted Jul 16, 2024 - 07:27 PDT

This incident affected: EUROPE - CLOUD 1 (EU1) - *.eu.zuora.com (Central Sandbox).