Public Hosted Page impacted for US Sandbox

Incident Report for Zuora

Resolved

This incident has been resolved.

Posted Aug 12, 2019 - 11:34 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 12, 2019 - 06:44 PDT

Update

Engineering team continues to work to deliver a fix as soon as possible.

Posted Aug 11, 2019 - 11:16 PDT

Update

Our Engineering team are continuing to work on this issue with the utmost priority.

Posted Aug 11, 2019 - 04:54 PDT

Update

Engineering team continues to work on the fix. We will keep you posted on further progress.

Posted Aug 10, 2019 - 22:10 PDT

Update

Engineering team continues to work on the fix. We will keep you posted on further progress.

Posted Aug 10, 2019 - 10:22 PDT

Update

Engineering team continues to work to deliver a fix as soon as possible.

Posted Aug 10, 2019 - 03:43 PDT

Identified

The issue has been identified and our team is working on a fix.

Posted Aug 10, 2019 - 00:40 PDT

Update

Our engineering teams are still investigating with the highest priority.

Posted Aug 09, 2019 - 20:24 PDT

Investigating

We have identified an issue affecting API Sandbox Environment, where public hosted pages is responding with a Status code 200 instead of status code 302 to perform the redirection to the redirect URL. Our engineering teams are investigating with utmost priority.

Posted Aug 09, 2019 - 14:22 PDT

This incident affected: AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com (Sandbox UI, Sandbox API).