API endpoints containing a double forward slash '//' are returning an error response in US Sandbox

Incident Report for Zuora

Resolved

This incident has been resolved.

Posted Mar 25, 2020 - 02:44 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 24, 2020 - 18:35 PDT

Identified

We have identified an issue whereby an error response is returned for US Sandbox API endpoints containing a double forward slash ‘//’ within the URL. For example, https://rest.apisandbox.zuora.com//v1/connections. Our internal teams are investigating with the highest priority.

Posted Mar 24, 2020 - 06:04 PDT

This incident affected: AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com (Sandbox API).