Performance degradation for a subset of customers in NA1 production environment

Incident Report for Zuora

Resolved

This incident has been resolved.

Posted Apr 05, 2024 - 14:20 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 05, 2024 - 13:43 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 05, 2024 - 13:23 PDT

Investigating

We are currently investigating API performance for NA1 production customers

Posted Apr 05, 2024 - 12:59 PDT

This incident affected: AMERICAS - CLOUD 1 (NA1) - *.na.zuora.com (Production API).