Appstore connector unavailable

Incident Report for Zuora

Resolved

We have identified the issues and are now working on preventing it in the future

Posted Feb 19, 2021 - 16:15 PST

Update

There is delayed processing while AppStore connector is catching up. We are still monitoring.

Posted Feb 19, 2021 - 00:15 PST

Update

We are continuing to monitor for any further issues.

Posted Feb 18, 2021 - 07:00 PST

Monitoring

Restoration of schedules has been done.
We are now monitoring the status.

Posted Feb 17, 2021 - 19:40 PST

Identified

Appstore connector was unavailable. Customers of Appstore connector with running jobs were affected by this. Any missed jobs will be picked up on the next scheduled run.
We're actively working to restore schedules now.

Posted Feb 17, 2021 - 18:26 PST

This incident affected: MARKETPLACE (CONNECT) APPLICATIONS (Marketplace (Connect) - Production).