Zuora Connector for Salesforce CRM Sync Performance degradation for subset of Central sandbox tenants

Incident Report for Zuora

Resolved

This incident has been resolved.

Posted Feb 12, 2025 - 03:46 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 12, 2025 - 00:44 PST

Investigating

We have detected increased latency in Zuora Connector for Salesforce CRM, impacting a subset of US central sandbox tenants

Our engineering teams are working on this with the highest priority. Please stay tuned for more details.

Posted Feb 11, 2025 - 23:00 PST

This incident affected: AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com (Central Sandbox) and AMERICAS - CLOUD 1 (NA1) - *.na.zuora.com (Central Sandbox).