[RETRO] Zuora is encountering an issue with the BlueSnap gateway being down
Incident
Report for Zuora
Resolved
Zuora encountered issues with Payment processing and Payment Method validations due to the issue at BlueSnap mentioned in the link below.
https://status.bluesnap.com/incidents/267281
The impact timelines are below.
January 16, 2025 · 10:49 PST to January 17, 2025 · 05:14 PST
https://status.bluesnap.com/incidents/267281
The impact timelines are below.
January 16, 2025 · 10:49 PST to January 17, 2025 · 05:14 PST
This incident affected: AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com (Production UI, Production API, Sandbox UI, Sandbox API, Central Sandbox), EUROPE - CLOUD 1 (EU1) - *.eu.zuora.com (Production UI, Production API, Sandbox UI, Sandbox API, Central Sandbox), AMERICAS - CLOUD 1 (NA1) - *.na.zuora.com (Production UI, Production API, Sandbox UI, Sandbox API, Central Sandbox), and ASIA PACIFIC - CLOUD 1 (AP1) - *.ap.zuora.com (Production UI, Production API, Central Sandbox).
