Reporting gets stuck at "In Progress" status for a subset of tenants in the US Production Environment.
Incident Report for Zuora
Resolved
This incident has been resolved.
Posted Jul 03, 2020 - 14:37 PDT
Monitoring
A fix has been implemented and this issue should now be resolved. We are continuing to monitor the results.
Posted Jul 03, 2020 - 07:44 PDT
Update
Our engineering team are continuing to investigate this issue.
Posted Jul 03, 2020 - 07:20 PDT
Investigating
We are having an issue that Reporting gets stuck at "In Progress" status in US Production for a subset of tenants. Our team is currently investigating the issue.
Posted Jul 03, 2020 - 02:14 PDT
This incident affected: AMERICAS - HOSTED (Production Analytics).