Performance degradation in NA2 Production

Incident Report for Zuora

Resolved

This incident has been resolved.

Posted Feb 26, 2024 - 04:13 PST

Monitoring

We have implemented a fix and are monitoring very closely

Posted Feb 26, 2024 - 02:31 PST

Update

We continue to apply mitigation measures and working on a fix.

Posted Feb 26, 2024 - 01:43 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 26, 2024 - 01:29 PST

Investigating

We are currently investigating this issue.

Posted Feb 26, 2024 - 00:20 PST

This incident affected: AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com (Production UI, Production API, Production Integrations, Production Batch Operations, Production Analytics).