EU Production and Sandbox environments service disruption
Incident
Report for Zuora
Resolved
The fix has been deployed to the Production environment.
Update
The fix of the issue has been deployed to the Sandbox environment and is scheduled to be deployed to the Production environment tomorrow.
Update
We are continuing to monitor this issue.
Monitoring
EU Cloud production and sandbox tenants experienced service disruptions on June 3rd during below timelines:
Production: 02:56:48 to 02:57:37 AM PDT
Sandbox: 02:56:51 to 02:57:14 AM PDT
We continue to monitor the system.
Production: 02:56:48 to 02:57:37 AM PDT
Sandbox: 02:56:51 to 02:57:14 AM PDT
We continue to monitor the system.
This incident affected: EUROPE - CLOUD 1 (EU1) - *.eu.zuora.com (Production UI, Production API, Production Integrations, Production Batch Operations, Production Analytics, Sandbox UI, Sandbox API, Sandbox Integrations, Sandbox Batch Operations, Sandbox Analytics).
