Delay in Notifications in EU Production

Incident Report for Zuora

Resolved

This incident has been resolved.

Posted Nov 19, 2024 - 17:21 PST

Monitoring

A fix has been implemented and we are monitoring the results

Posted Nov 19, 2024 - 12:44 PST

Investigating

We have observed a delay in notifications in EU production environment and are investigating this with the highest priority.

Posted Nov 19, 2024 - 12:18 PST

This incident affected: EUROPE - CLOUD 1 (EU1) - *.eu.zuora.com (Production UI, Production API, Production Integrations, Production Batch Operations, Production Analytics).