Performance degradation with tax app posting invoices affecting NA1, NA2 and EU production tenants

Incident Report for Zuora

Resolved

This incident has been resolved.

Posted Apr 20, 2024 - 09:47 PDT

Monitoring

A fix has been implemented and we are monitoring the issue.

Posted Apr 20, 2024 - 04:47 PDT

Identified

The issue has been identified and fix is impletmented

Posted Apr 20, 2024 - 04:47 PDT

Investigating

We are currently investigating the issue

Posted Apr 20, 2024 - 04:35 PDT

This incident affected: AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com (Production UI), EUROPE - CLOUD 1 (EU1) - *.eu.zuora.com (Production UI), and AMERICAS - CLOUD 1 (NA1) - *.na.zuora.com (Production UI).