Brief performance Degradation in NA1 for a Subset of Production Tenants

Incident Report for Zuora

Resolved

This incident has been resolved.

Posted Sep 19, 2024 - 21:34 PDT

Monitoring

We observed a brief performance degradation between 2024-09-19 07:28 AM PDT and 2024-09-19 07:31 AM PDT for a subset of tenants in NA1 production. We are not seeing this issue anymore and are closely monitoring it.

Posted Sep 19, 2024 - 14:21 PDT

This incident affected: AMERICAS - CLOUD 1 (NA1) - *.na.zuora.com (Production UI, Production API).