Delays with 360+ sync jobs impacting a subset of the tenants for US(NA2) Production.

Incident Report for Zuora

Resolved

This incident has been resolved.

Posted May 24, 2022 - 15:35 PDT

Monitoring

The latency is gone and we are keeping monitoring.

Posted May 24, 2022 - 07:39 PDT

Investigating

We detected delays with 360+ sync jobs impacting a subset of tenants for US(NA2) Production. Our Engineering teams are looking into it now.

Posted May 24, 2022 - 00:42 PDT

This incident affected: AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com (Production Batch Operations).