Delay in notification and global search in NA2 Production Environments

Incident Report for Zuora

Resolved

This incident has been resolved.

Posted Sep 19, 2024 - 08:39 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 19, 2024 - 01:18 PDT

Investigating

We are observing delay in NOAE(Notification) services and global search on NA2 Production environments(ZID-NA2-PROD-11). Engineering team is investigating and working to resolve this issue.

Posted Sep 18, 2024 - 20:20 PDT

This incident affected: AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com (Production UI, Production API).